Help Center – Everything You Need to Know Before Your Visit

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Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs about Plimoth Patuxet Museums

What are the Plimoth Patuxet Museums?

Plimoth Patuxet is a complex of living history museums in Plymouth, MA, portraying the 17th-century Plymouth Colony and Wampanoag culture.

When were Plimoth Patuxet Museums established?

The venue was founded in 1947 and has since grown into a major cultural and educational site.

What do the museums focus on?

It highlights the history and stories of both the English Pilgrims and the Wampanoag people from the 1600s.

Why was the name changed from Plimoth Plantation?

The name was updated in 2020 to better represent Indigenous history and avoid associations with slavery linked to the term “plantation.”

What can I see at Plimoth Patuxet?

Visitors can explore the English Village, Wampanoag Homesite, Mayflower II replica, and other historical exhibits.

How long does a typical visit last?

Most visitors spend about two and a half hours exploring, though some stay for a full day. Spending atleast four to five hours is recommended.

Are there guided tours available?

Yes, the museum offers guided tours and interpreters who enhance the historical experience.

What are first-person and third-person interpreters?

First-person interpreters act and speak as 17th-century inhabitants; third-person interpreters answer modern questions.

Is the site suitable for children?

Yes, it offers educational programs and activities appropriate for visitors of all ages.

What should I wear when visiting?

Comfortable shoes are recommended as visitors walk about half a mile over uneven terrain.

When is Plimoth Patuxet open?

The museum season runs from mid-March through Thanksgiving each year.

Where is Plimoth Patuxet Museums located?

It’s located at 137 Warren Avenue, Plymouth, Massachusetts.

Is parking available on site?

Ample public parking is available throughout Plymouth, with easy access to the museum.

Can I reach the museums by public transport?

Yes, via commuter rail to Kingston Station or bus services to Plymouth with a final rideshare to the site.

Are there any special events or cultural programs?

The museum hosts events like the Green Corn Celebration, music series, and educational lectures throughout the year.

Are photography and filming allowed?

Photography is generally permitted for personal use; commercial filming requires prior arrangement.

Are food and beverages available on the grounds?

There are dining options nearby and visitor amenities to support your visit.

Is the venue accessible for visitors with mobility challenges?

While some uneven terrain exists, the museum provides information to assist visitors with various needs.

What research activities do the museums conduct?

Plimoth Patuxet engages in archaeology, curation, and scholarship to deepen historical understanding.